Privacy Policy

This privacy notice discloses the privacy practices for (www.phoenixflowershops.com).  This privacy notice applies solely to information collected by this web site. 

Information Collection, Use, and SharingWe are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you.  We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us.  We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

RegistrationIn order to use this website, a user may complete the registration form.  During registration a user is required to give certain information (such as name and email address).  This information is used to contact you about the products/services on our site in which you have expressed interest.  Our website can also be used without registration, you can check out as a “guest”.

OrdersWe request information from you on our order form.  To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date).  This information is used for billing purposes and to fill your orders.  If we have trouble processing an order, we'll use this information to contact you.

Your Access to and Control Over InformationYou may opt out of any future contacts from us at any time.  You can do the following at any time by contacting us via the email address or phone number given on our website:

-          See what data we have about you, if any.
-          Change/correct any data we have about you.
-          Have us delete any data we have about you.
-          Express any concern you have about our use of your data.

Sweepstakes & ContestsWhen you participate in sweepstakes, contests, and promotions sponsored by Phoenix Flower Shops, we use the Personal Information provided to qualify your entry and to contact you, should you come up a winner.

Security We take precautions to protect your information.  When you submit sensitive information via the website, your information is protected both online and offline.  Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.  You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. However, despite all reasonable security precautions and processes, such as password protection, encryption technology, and use of firewall technology, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, we cannot guarantee or warrant the security of any information you transmit to or from our Site, and you do so at your own risk. Once we receive your transmission, we will take commercially reasonable precautions to protect its security on our systems.

Your password(s) will be your personal, secret entry code(s) to access your Personal Account(s) at our Site(s). When you access your account information, it is kept on a secure server and a password is needed to access any account areas. You can change your password as many times as you like. We recommend that you keep your password in a safe place and that you always sign off your account and close your browser window once you have finished your visit. These precautions will help prevent someone else from accessing your account, especially if you share a computer with other people or use a computer in a public place such as an Internet café or library.

ConsentBy shopping at our Site or opening an account with Phoenix Flower Shops you consent to the use of your Personally Identifiable Information by Phoenix Flower Shops in the manner specified in this Policy. We, however, have the option to change, modify, or add to the terms and conditions of the Policy at any time. We will inform you of any material changes by posting the revised Policy on our Site. Any customer who does not agree to the revised Policy has the option to opt-out. The Policy will go into effect on the date posted. The new Policy will apply to all current and past users of our Site and will replace any prior policies that are inconsistent.

Because our Site accepts international orders, if you are located outside of the United States, please be aware that any information you provide will be transferred to the United States. By using our site or providing us with your information, you hereby consent to this transfer. In addition, if you provide data about other individuals (such as gift recipients), you agree that you have obtained consent from each such individual to the submission and processing of such information to the terms of this Policy, including without limitation the transfer of such data to the United States. Although we will collect and use your information only as stated in this Policy, laws generally applicable to the protection of personal data in the United States may not be as stringent as those in some users' home jurisdictions.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 602-840-1200 or contact us via the customer service selection on this web page (above).